Account
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Reload AccountAccount
Manage your membership, study preferences and sign-in details.
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Profile
Change email
Confirm your password, then verify the link sent only to your new address.
Use the confirmation link in your new inbox. If it has expired, request another link above.
Enter a confirmation code manually
Goals
Set the date you are working toward and a realistic daily question target.
Display
Medcue uses its light reading theme throughout. Choose the text size that is most comfortable.
Affiliate program
Approved partners earn 20% of eligible net subscription revenue for a referred member’s first 12 paid months.
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Security
Password
Changing your password signs out your other devices.
Two-factor authentication
Use an authenticator app for a six-digit code when you sign in.
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Add this account to your authenticator, then enter its current six-digit code.
Scan with your authenticator appThe QR code stays in this page and is never sent to another service.
Save your recovery codes
Store these somewhere private. Each code works once and they will not be shown again.
Danger zone
Reset learning progress
Deletes question practice answers, daily goal achievements and streaks, session responses and attempts, question statistics, Acute Care course progress, Viva progress and Recall/Gotchas card state. Your account, subscription, saved questions, collections and notes are kept. Completed shared Arena match recaps remain visible to both players.
Deactivate your account
This deactivates your account and signs you out. Deactivation doesn’t cancel or refund an active membership — cancel it above first, and see our refund policy. This cannot be undone from here. The removal or de-identification commitment in our Privacy Policy still applies. Contact support to follow up on your personal-data request.
Your personal information
Request a copy, correction or removal of your personal information through our existing privacy support process. This is separate from resetting study progress.